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The FCC can now punish telecom providers for charging customers more for less

by November 15, 2023
November 15, 2023
An illustration showing a repeating pattern of blue Wi-Fi logos
Illustrator by Alex Castro / The Verge

The Federal Communications Commission has approved a new set of rules aiming to prevent “digital discrimination.” It means the agency can hold telecom companies accountable for digitally discriminating against customers — or giving certain communities poorer service (or none at all) based on income level, race, or religion.

The new rules come as part of the Biden Administration’s 2021 Bipartisan Infrastructure Law, which requires the FCC to develop and adopt anti-digital discrimination rules. “Many of the communities that lack adequate access to broadband today are the same areas that suffer from longstanding patterns of residential segregation and economic disadvantage,” FCC Chairwoman Jessica Rosenworcel said following today’s vote….

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